We will protect your data’s sensitivity and privacy to the best of our abilities, and we will refrain from sharing your personal details with any third party organization unless compelled to do so, and if we deem it necessary. Even within the ADN Coin team, only those employees whose duties require access to your data will be granted access.
We do not provide services to persons who are under the age of 18. Should you know of any person who is using our app whose age falls below 18, please inform us of the user so that we may perform the appropriate actions.
For the sake of those who are residing in countries that are under the European Economic Area (EEA), we created our policy to be consonant with the provisions in the General Data Protection Regulation (GDPR).
1. Data we collect
Upon visiting our website, we collect some vital information such as the internet protocol (IP) address used by your computer or mobile device to connect to the internet, operating system, browser type and version, duration of the visit to the site, date and time of the visit, time zone setting, links you click on, and information you key in to our forms.
We also store some user information when you ask for customer and technical support such as your full name, email address, age, mobile number, and your specific query on our email support.
2. Uses of data
The information we collect from the moment you visit our website is very important for us to ensure a seamless browsing experience for you. We also need to store such information from you for us to be able to provide timely and appropriate support.
Our website is available in one language for now - English - but we are open to the possibility of serving the rest of the world in their own native languages. For us to prioritize which language to translate our content, we need to know where most of our visitors come from. We also need to know which functionality we have to improve, and which features we need to add or improve in the future.
Lastly, we need to collect some of your personal information for us to prevent fraud and other illegal and criminal activities from occurring on or through our website.
3. Information sharing
We may or may not share some of your data to third party organizations and companies affiliated with ADN Coin. This is for us to provide you with our services to the best of our powers, and to streamline your crypto transactions.
We will never use your information to make profit in any way by sharing it with third party organizations and companies affiliated with ADN Coin.
We may disclose some of your personal data with government officials, law enforcement officers, legal courts, and others if compelled by a court order or other similar legal procedures. We may also share some of your personal data with the aforementioned organizations or officials if we sufficient reason to believe that it will be done in accordance with our partner exchanges’ AML/KYC policies and with the country under which we are governed.
4. Data protection
While we can promise to protect your data to the best we can, we cannot guarantee the utmost security of your data, especially that hackers will stop at nothing to steal everyone's information and make a commission from it.
Please do not disclose your personal information on platforms and mobile applications which are not managed and owned by ADN Coin, as others may be able to access and keep your information, and perform heinous and illegal activities on your behalf.
You may also request for your data to be removed from our databases. However, we may retain some of your personal information for us to comply with applicable laws, as well as to resolve future disputes.
5. General Data Protection Regulation
Should you be a resident of a country situated within the European Economic Area (EEA), we respect your right for the following, as stipulated in the General Data Protection Regulation:
- The right to be informed
- The right to access
- The right to rectification
- The right to be forgotten
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
6. Policy updates
We may update or revise our policy whenever we feel the need to do so, so we advise you to visit this page on a consistent basis. We also recommend that you follow our official channels to get updated with the latest news and updates regarding ADN Coin.
Should you have further questions and concerns regarding our policy, please contact us through [email protected].